{"id":13838,"date":"2024-10-23T14:46:19","date_gmt":"2024-10-23T12:46:19","guid":{"rendered":"https:\/\/automaticcars.fr\/?page_id=13838"},"modified":"2026-01-01T15:15:07","modified_gmt":"2026-01-01T14:15:07","slug":"termes","status":"publish","type":"page","link":"https:\/\/automaticcars.fr\/en\/termes\/","title":{"rendered":"Termes &#038; Conditions"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"13838\" class=\"elementor elementor-13838\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4b465ac e-flex e-con-boxed e-con e-parent\" data-id=\"4b465ac\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9e80eb9 elementor-widget elementor-widget-heading\" data-id=\"9e80eb9\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Terms &amp; Conditions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d6133fd e-flex e-con-boxed e-con e-parent\" data-id=\"d6133fd\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8703f9d elementor-widget elementor-widget-pix-text\" data-id=\"8703f9d\" data-element_type=\"widget\" data-widget_type=\"pix-text.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"pix-el-text w-100 text-left\" ><p class=\"resp-option text-left\"><div id=\"zubIy2\" class=\"text-box layout-element__component layout-element__component--GridTextBox\" data-v-9ddc5313=\"\" data-qa=\"gridtextbox:zubiy2\"><p>1 \u2013 DEFINITIONS<br \/><br \/>\u201cThe RENTER\u201d: the natural or legal person in whose name the rental agreement is drawn up, whose identity appears in the \u201crenter\u201d section of the agreement. The natural person or the legal representative of the legal entity is the main driver. The renter will be considered a \u201cprofessional\u201d if they are acting for the purposes of their professional activity. In this case, specific provisions may apply. \u201cThe LESSOR\u201d: the legal entity designated at the beginning of the rental agreement; Certain provisions expressly referring to professionals are only applicable to professionals and not to consumers and\/or non-professionals.<br \/><br \/><br \/>2 \u2013 CONDITIONS PR\u00c9ALABLE A LA LOCATION<br \/><br \/><br \/>2.1 The RENTER must provide his identity, postal address (proof of address less than 2 months old) and telephone number and, if applicable, an email, and present to the RENTER at the time of collection of the vehicle a valid driving license (original document), corresponding to the type of vehicle rented. If the RENTER is a professional, he must also provide (Extract Kbis or any other official document proving his legal existence and the capacity to contract of the natural person, for example a power of attorney from the legal representative of the legal entity, expressly authorizing the rental by the RENTER). In the event that the RENTER holds a driving license issued by a State outside the European Union, he must present a valid international driving license in French (original document).<br \/><br \/><br \/>2.2 Le(s) conducteur(s) doit \u00eatre \u00e2g\u00e9 de plus de 18 ans, titulaire depuis au moins 1 an de permis de conduire, en cours de validit\u00e9 (document original). Le LOCATAIRE ne doit pas faire l\u2019objet d\u2019une interdiction de conduire tout v\u00e9hicule terrestre \u00e0 moteur. Le LOUEUR se r\u00e9serve la possibilit\u00e9 de refuser de louer le V\u00e9hicule si le LOCATAIRE ne respecte pas les dispositions des pr\u00e9sentes Conditions g\u00e9n\u00e9rales et notamment si : \u2013 l\u2019un des documents \u00e0 fournir est manquant ou n\u2019est pas en cours de validit\u00e9, -le LOCATAIRE ne peut satisfaire \u00e0 la consignation du d\u00e9p\u00f4t de garantie par pr\u00e9-autorisation bancaire ; \u2013 le LOCATAIRE est en situation d\u2019impay\u00e9 vis-\u00e0-vis du LOUEUR. Dans ces cas, le LOUEUR aura la possibilit\u00e9 de conserver les sommes aff\u00e9rentes \u00e0 la r\u00e9servation d\u00e9j\u00e0 vers\u00e9es par le LOCATAIRE.<br \/><br \/>2.3 Access to certain vehicles is, however, subject to stricter age and license seniority conditions.<br \/>Therefore, the rental of premium vehicles is not accessible under any circumstances to drivers under the age of 21 and who have held a license for less than two years. In the event of an exemption being granted, additional conditions may apply, including a security deposit and excess amount that may be doubled compared to the standard conditions.<br \/><br \/>Les conditions sp\u00e9cifiques applicables \u00e0 chaque v\u00e9hicule (\u00e2ge minimal, anciennet\u00e9 du permis, montant de d\u00e9p\u00f4t de garantie, montant de franchise, etc.) sont indiqu\u00e9es lors de la r\u00e9servation en ligne et rappel\u00e9es dans le contrat de location.<br \/><br \/><br \/>It is the RENTER's responsibility to check, before confirming any reservation, that they meet the specific conditions for the vehicle category in question. In case of doubt, it is the RENTER's responsibility to consult the General Rental Conditions or to contact the RENTER by any means.<br \/><br \/>3 \u2013 USAGE DU V\u00c9HICULE \u2013 INFRACTIONS \u2013 RESTRICTIONS \u00c0 L\u2019USAGE<br \/><br \/><br \/>3.1 The RENTER must drive the rented vehicle with care and in accordance with the Highway Code and the regulations in force. He undertakes to be extra careful when maneuvering or crossing road infrastructure, during which he must take into account the dimensions of the vehicle. The RENTER must use the rented vehicle in accordance with its intended purpose (transport of people for a passenger vehicle and transport of goods for a utility vehicle). Any use of the vehicle that would be detrimental to the RENTER as well as any amount due would authorize the latter to terminate the contract automatically.<br \/>3.2 The RENTER is responsible for any offenses committed during the rental period and will therefore be liable for all related amounts. He will also be solely liable for any toll and parking fees incurred by the use of the vehicle. The RENTER reserves the right to re-invoice the RENTER for any amount claimed in relation to offenses committed by the latter, or for costs incurred by his use of the vehicle. The RENTER will also be liable for a fixed administration fee of 20 euros per ticket.<br \/>3.3 Restrictions \u00e0 l\u2019utilisation du v\u00e9hicule: -Le v\u00e9hicule doit \u00eatre utilis\u00e9 uniquement sur le territoire fran\u00e7ais (France M\u00e9tropolitaine ou DROM COM, selon le lieu de la prise du v\u00e9hicule), et, dans les pays pour lesquels la Carte Internationale d\u2019Assurance (carte verte) est valide. \u2013 Le v\u00e9hicule ne doit pas \u00eatre utilis\u00e9 en surcharge ou pour le transport d\u2019un nombre de personnes sup\u00e9rieur \u00e0 celui mentionn\u00e9 sur la carte grise du v\u00e9hicule, ou pour le transport payant de passagers ou de marchandises. \u2013 Le v\u00e9hicule ne doit pas \u00eatre utilis\u00e9 dans le cadre de comp\u00e9titions, pour propulser ou tirer un autre v\u00e9hicule. \u2013 Le v\u00e9hicule ne doit pas \u00eatre utilis\u00e9 \u00e0 des fins illicites, pour l\u2019apprentissage de la conduite, ou sur des routes non carrossables, ni pour transporter des marchandises dangereuses. \u2013 Le v\u00e9hicule ne doit pas \u00eatre conduit sous influence \u00e9thylique ou narcotique ou de toute substance susceptible d\u2019affecter la conduite. \u2013 Les marchandises et bagages transport\u00e9s dans le v\u00e9hicule, y compris leur emballage ou leur arrimage, ne doivent ni d\u00e9t\u00e9riorer le v\u00e9hicule, ni faire courir de risques anormaux \u00e0 ses occupants. \u2013 Le LOCATAIRE est soumis \u00e0 toutes les obligations l\u00e9gislatives, r\u00e9glementaires ou douani\u00e8res relatives au transport de marchandises qu\u2019il effectue au moyen du v\u00e9hicule. \u2013 Il est interdit de fumer dans le v\u00e9hicule lou\u00e9. \u2013 Quand le v\u00e9hicule est stationn\u00e9, m\u00eame pour un arr\u00eat de courte dur\u00e9e, le LOCATAIRE s\u2019engage \u00e0 fermer le v\u00e9hicule \u00e0 clef et \u00e0 se servir des dispositifs d\u2019alarme et\/ou d\u2019antivol dont le v\u00e9hicule est \u00e9quip\u00e9. Le LOCATAIRE ne doit jamais laisser le v\u00e9hicule inoccup\u00e9 avec les cl\u00e9s \u00e0 l\u2019int\u00e9rieur du v\u00e9hicule.<br \/><br \/>4 \u2013 DUR\u00c9E DE LA LOCATION \u00a0\u2013 D\u00c9PASSEMENT<br \/><br \/>La dur\u00e9e de location ne peut exc\u00e9der 30 jours. Elle se calcule par tranches de 24 heures ou de 4 heures 30 pour les v\u00e9hicules utilitaires. La location se termine par la restitution du v\u00e9hicule, de ses cl\u00e9s et de ses papiers dans les locaux du LOUEUR, pendant les horaires d\u2019ouverture. Le LOCATAIRE s\u2019engage \u00e0 restituer le v\u00e9hicule au LOUEUR \u00e0 la date et heure convenues, sauf \u00e0 solliciter l\u2019accord du LOUEUR et \u00e0 r\u00e9gulariser un nouveau contrat. A d\u00e9faut, au-del\u00e0 d\u20191 heure de retard : \u2013 le LOCATAIRE se verra facturer une journ\u00e9e de location suppl\u00e9mentaire par tranche de retard entam\u00e9e ainsi qu\u2019une p\u00e9nalit\u00e9 forfaitaire de retard de 50 euros \u00e0 partir de 24 heures de retard ; \u2013 le LOUEUR se r\u00e9serve le droit de reprendre le v\u00e9hicule en quelque lieu o\u00f9 il se trouve au frais du LOCATAIRE. Si le LOCATAIRE souhaite restituer le v\u00e9hicule avant le terme fix\u00e9 au contrat, il lui appartiendra d\u2019obtenir l\u2019accord pr\u00e9alable du LOUEUR.<br \/><br \/><br \/>5 \u2013 PRIX DE LA LOCATION \u2013 CARBURANT<br \/><br \/><br \/>5.1 The rental cost includes a basic package, agreed between the RENTER and the RENTER and paid at the time of booking. The contract specifies the price of one additional kilometer and one additional day, which will, if applicable, be invoiced in addition to the RENTER after the vehicle is returned.<br \/>5.2 Fuel (or energy) is the responsibility of the RENTER: the vehicle is supplied with a full tank of fuel (or energy) and the RENTER must return it in the same condition. Failing this, the missing number of liters of fuel (or charge level) will be invoiced in accordance with the price list indicated on the price list.<br \/>5.3 Si le LOCATAIRE est un professionnel conform\u00e9ment aux dispositions de l\u2019article L.441-10 du Code de commerce, tout retard de paiement, m\u00eame partiel, entrainera de plein droit, outre la facturation d\u2019une indemnit\u00e9 forfaitaire ne pouvant d\u00e9passer 40 euros pour frais de recouvrement, l\u2019application de p\u00e9nalit\u00e9s de retard \u00e9gales \u00e0 trois (3) fois le taux d\u2019int\u00e9r\u00eat l\u00e9gal en vigueur applicable par jour ouvr\u00e9 de retard \u00e0 compter du lendemain du jour de l\u2019\u00e9ch\u00e9ance, jusqu\u2019\u00e0 complet paiement de la facture.<br \/><br \/><br \/>6 \u2013 ANNULATION \u2013 INDISPONIBILIT\u00c9 DU V\u00c9HICULE<br \/><br \/><br \/>6.1 Cancellation Cancellation of a reservation by the RENTER may only be made in writing, under the following conditions: - made less than 48 hours before the scheduled date of availability of the vehicle, the RENTER will be liable to the RENTER for a sum equivalent to 30% of the total estimated rental amount including tax, capped at \u20ac170 including tax. In the event that the estimated rental cost has been paid by the RENTER at the time of booking, the amounts owed by the RENTER for cancellation will be deducted from the payment made and the balance will be returned to the RENTER within a maximum of 8 days from the cancellation. In the event that no payment has been made by the RENTER, the cancellation fees will be invoiced and payable within 8 days from the invoice being sent.<br \/>6.2 Unavailability of the vehicle In the event of unavailability of the vehicle at the time agreed by the parties (for example, due to a mechanical failure resulting from a previous rental of said vehicle), the RENTER will make its best efforts to find another vehicle with at least equal characteristics. If no replacement solution is found by the RENTER, the latter undertakes to reimburse the RENTER within a maximum period of 8 days any sum already paid by the RENTER for the reservation as well as a sum equivalent to 10% of the total estimated amount including tax of the rental capped at \u20ac170 including tax as compensation.<br \/><br \/><br \/>7 \u2013 ASSURANCES<br \/><br \/>7.1 Tous les v\u00e9hicules sont couverts par une police \u00ab Multi conducteurs \u00bb, conform\u00e9ment \u00e0 la r\u00e9glementation en vigueur. Les garanties couvertes par cette police ainsi que les exclusions sont mentionn\u00e9es sur une notice remise au locataire. Il faut entendre par \u00ab assur\u00e9 \u00bb toute personne dont la responsabilit\u00e9 est engag\u00e9e du fait de la garde ou de la conduite du v\u00e9hicule assur\u00e9 avec l\u2019autorisation du LOUEUR ou du LOCATAIRE. Tout LOCATAIRE s\u2019engage donc \u00e0 participer comme assur\u00e9 au b\u00e9n\u00e9fice d\u2019une police d\u2019assurance automobile. Le LOCATAIRE donne par le pr\u00e9sent contrat son accord \u00e0 ladite police et s\u2019engage \u00e0 en observer les clauses et conditions. De plus, le LOCATAIRE s\u2019engage \u00e0 prendre toutes les mesures utiles pour prot\u00e9ger les int\u00e9r\u00eats du LOUEUR et de la compagnie d\u2019assurance du LOUEUR en cas d\u2019accident au cours de la dur\u00e9e du pr\u00e9sent contrat et notamment : \u2013 alerter les autorit\u00e9s de police dans les 24 heures, non compris les jours f\u00e9ri\u00e9s, \u00e0 compter de sa d\u00e9couverte tout vol, acte de vandalisme ou accident corporel,- d\u00e9clarer au LOUEUR dans les 24 heures, non compris les jours f\u00e9ri\u00e9s, \u00e0 compter de sa d\u00e9couverte tout accident, vol, acte de vandalisme ou incendie,- mentionner dans la d\u00e9claration de sinistre particuli\u00e8rement les circonstances, les noms et adresses de t\u00e9moins \u00e9ventuels, le nom et l\u2019adresse de la compagnie d\u2019assurance de la partie adverse ainsi que le num\u00e9ro de police \u2013 joindre \u00e0 cette d\u00e9claration tout rapport de police, de gendarmerie, r\u00e9c\u00e9piss\u00e9 de d\u00e9claration de plainte, etc., et ne discuter en aucun cas la responsabilit\u00e9 ni traiter ou transiger avec des tiers relativement \u00e0 l\u2019accident, ne pas abandonner le v\u00e9hicule sans prendre le soin d\u2019assurer sa sauvegarde et sa s\u00e9curit\u00e9. La \u00a0sur le contrat qu\u2019il faut revenir \u00e0 revoir d\u00e9p\u00f4t de garantie remise lors de la restitution du v\u00e9hicule d\u2019un constat amiable ou d\u2019une d\u00e9claration d\u2019accident entra\u00eenera la facturation totale des r\u00e9parations cons\u00e9cutives au sinistre.<br \/>7.2 \u2013 Special conditions applicable to vehicles registered abroad<br \/><br \/>For all vehicles made available by the RENTER and registered outside France, specific conditions of coverage and liability apply.<br \/><br \/>In the event of a claim, including when the TENANT is not found liable, an incompressible excess equivalent to the amount of the security deposit will be systematically invoiced to the TENANT.<br \/>This excess applies per claim, regardless of the number or nature during the rental period.<br \/><br \/>No buyback or excess reduction option offered by the RENTER (in particular the Serinity or Serenity Plus offers) applies to vehicles registered abroad.<br \/><br \/>The RENTER expressly recommends that the RENTER check, before taking charge of the vehicle, whether he has additional insurance linked to his bank card (such as Gold, Visa Premier, Mastercard, American Express, etc.), which could cover the amount of the excess retained in the event of an accident or damage.<br \/>It is the responsibility of the TENANT to check the conditions of coverage with the issuer of their card, as well as the declaration procedures and supporting documents required.<br \/><br \/>The TENANT acknowledges having been informed of these conditions at the time of booking. They are also recalled in the rental agreement.<br \/><br \/>The RENTER undertakes to comply with all of the obligations set out in Article 7.1 regarding claims reporting. In the absence of an accident report or accident report, the RENTER reserves the right to charge for the full cost of repairs.<br \/><br \/>7.3 Recommendation regarding excess coverage \u2013 vehicles registered abroad<br \/><br \/>The RENTER expressly recommends that the RENTER check, before taking charge of the vehicle, whether he has additional insurance linked to his bank card (such as Gold, Visa Premier, Mastercard, American Express, etc.), which could cover the amount of the excess retained in the event of an accident or damage.<br \/><br \/>This recommendation applies particularly to vehicles registered abroad, for which an incompressible excess, equivalent to the security deposit, is systematically applied even in the event of a non-responsible claim.<br \/><br \/>In the absence of personal supplementary cover, this excess will remain entirely the responsibility of the RENTER, without the possibility of reduction or redemption through an offer from the RENTER.<br \/><br \/>It is the responsibility of the TENANT to check directly with their bank or card issuer the exact conditions for covering this type of excess, as well as the formalities to be observed (payment with the card, declaration to the bank insurance, supporting documents to be provided, etc.).<br \/><br \/><br \/>8 \u2013 D\u00c9P\u00d4T DE GARANTIE<br \/><br \/>Le d\u00e9p\u00f4t de garantie est une somme consign\u00e9e par l\u2019interm\u00e9diaire d\u2019une pr\u00e9-autorisation bancaire ou, exceptionnellement, en esp\u00e8ces, par le LOCATAIRE au profit du LOUEUR, au plus tard lors de la mise \u00e0 disposition du v\u00e9hicule, afin de garantir la parfaite ex\u00e9cution des obligations mises \u00e0 sa charge. Le LOCATAIRE doit s\u2019assurer que le plafond de la carte bancaire qui servira au D\u00c9P\u00d4T DE GARANTIE permette la pr\u00e9autorisation le jour de la mise \u00e0 disposition du v\u00e9hicule.<br \/><br \/>In the absence of bank pre-authorization or a compliant deposit, in accordance with article 2.3, no vehicle will be made available and no reimbursement of sums already paid will be made.<br \/><br \/>The security deposit amount ranges from \u20ac400 to \u20ac10,000 depending on the vehicle category, as indicated on the vehicle rental agreement or price list. Similarly, the applicable excess ranges from \u20ac1,000 to \u20ac10,000, depending on the vehicle category and any options purchased.<br \/><br \/>The TENANT can subscribe to one of the following options: Serenity or Serenity Plus, which allows for a reduction of the security deposit and excess for an additional daily charge. These offers do not involve a full waiver of the excess and leave a remaining charge.<br \/><img decoding=\"async\" class=\"an1\" draggable=\"false\" src=\"https:\/\/fonts.gstatic.com\/s\/e\/notoemoji\/16.0\/26a0_fe0f\/72.png\" alt=\"\u26a0\ufe0f\" data-emoji=\"\u26a0\ufe0f\" aria-label=\"\u26a0\ufe0f\" \/>\u00a0The Serinity and Serenity Plus offers are not available for high-end or luxury vehicles unless expressly agreed otherwise by the RENTER.<br \/><img decoding=\"async\" class=\"an1\" draggable=\"false\" src=\"https:\/\/fonts.gstatic.com\/s\/e\/notoemoji\/16.0\/26a0_fe0f\/72.png\" alt=\"\u26a0\ufe0f\" data-emoji=\"\u26a0\ufe0f\" aria-label=\"\u26a0\ufe0f\" \/>\u00a0The Serenity Plus offer is not available for first-time rentals or for drivers under 25 years of age.<br \/>The conditions of these options are specified in the contractual documents or the price list, unless expressly waived by the LESSOR.<br \/><br \/>In the event that the TENANT owes sums to the LESSOR under the contract, the TENANT expressly authorizes the LESSOR to withhold the sums due from the security deposit, by providing proof of the amount.<br \/><br \/>In the absence of any amount owed by the RENTER to the RENTER, the security deposit will be returned to him within a period of between 7 and 21 calendar days, depending on the category of the vehicle. In the case of a cash deposit, the refund will be made within a fixed period of 21 calendar days, regardless of the category.<br \/><br \/>If the amount of the sums owed to the LESSOR exceeds that of the security deposit, a request for additional payment will be sent to the LESSOR by any means.<br \/><br \/><br \/>9 \u2013 \u00c9TAT DU V\u00c9HICULE \u2013 \u00c9TAT DES LIEUX<br \/><br \/>9.1 Une fiche \u00ab \u00e9tat des lieux \u00bb est remise au LOCATAIRE au moment de la mise \u00e0 disposition du v\u00e9hicule. Cette fiche indique l\u2019\u00e9tat descriptif du v\u00e9hicule, tel que constat\u00e9 par le LOUEUR. Il appartient au LOCATAIRE de v\u00e9rifier l\u2019\u00e9tat du v\u00e9hicule avec la fiche \u00ab \u00e9tat des lieux \u00bb transmise par le LOUEUR et signaler ainsi, avant son d\u00e9part, toute d\u00e9fectuosit\u00e9 apparente qui n\u2019y figurerait pas afin \u00a0comment que le LOUEUR puisse l\u2019y ajouter. \u00c0 d\u00e9faut, le LOUEUR est r\u00e9put\u00e9 avoir d\u00e9livr\u00e9 un v\u00e9hicule conforme \u00e0 l\u2019\u00e9tat descriptif mentionn\u00e9 sur la fiche \u00ab \u00e9tat des lieux \u00bb et le LOCATAIRE avoir accept\u00e9 la fiche \u00ab \u00e9tat des lieux \u00bb de d\u00e9part. La fiche \u00ab \u00e9tat des lieux \u00bb est \u00e9tablie au retour du v\u00e9hicule. La restitution du v\u00e9hicule ne peut se faire qu\u2019aupr\u00e8s d\u2019un repr\u00e9sentant du LOUEUR \u00a0et en pr\u00e9sence du LOCATAIRE. Si le LOCATAIRE ne peut pas et\/ou refuse d\u2019inspecter le v\u00e9hicule avec le repr\u00e9sentant d\u00e9sign\u00e9 du LOUEUR, le LOUEUR est autoris\u00e9 \u00e0 inspecter le v\u00e9hicule en son absence et \u00e0 enregistrer son impossibilit\u00e9 ou refus d\u2019\u00e9tat des lieux contradictoire. Le v\u00e9hicule est remis au LOCATAIRE en parfait \u00e9tat de propret\u00e9, et doit \u00eatre restitu\u00e9 dans le m\u00eame \u00e9tat. A d\u00e9faut, le co\u00fbt du nettoyage pourra \u00eatre factur\u00e9 au LOCATAIRE selon un forfait de 70 euros TTC (except\u00e9 pour un v\u00e9hicule haut de gamme , forfait de 379 euros TTC).<br \/><br \/>9.2 NO SMOKING IN THE VEHICLE<br \/><br \/>Smoking is strictly prohibited inside the vehicle, regardless of the nature of the product consumed (tobacco, electronic cigarette, shisha, cannabis, etc.).<br \/><br \/>If the smell of tobacco, ash or any other indication that smoking has been detected in the vehicle is detected, a fixed fine of \u20ac250 including tax will be automatically invoiced to the RENTER, without notice and without the possibility of contesting.<br \/><br \/>In addition, any damage caused to the interior of the vehicle in connection with the use of tobacco or similar products, such as:<br \/><br \/>hole, burn, stain or persistent odor on the seats,<br \/>damage or burns to carpet or upholstery,<br \/>will automatically result in the invoicing of the full replacement of the item concerned, without partial repair being possible. Thus:<br \/><br \/>any hole or burn on a seat will result in the complete replacement of the affected seat;<br \/>Tout dommage sur la moquette entra\u00eenera le remplacement int\u00e9gral de la moquette int\u00e9rieure du v\u00e9hicule.<br \/><br \/>No partial quotes, discounts or lower-cost repairs will be offered: these fees are non-negotiable.<br \/><br \/>The RENTER is required to return the vehicle in a condition strictly consistent with that found at departure. Failing this, the costs related to replacements, cleaning and immobilization will be invoiced in full.<br \/><br \/>10 \u2013 ENTRETIEN \u2013 PROBL\u00c8ME M\u00c9CANIQUE-CARROSSERIE<br \/><br \/>During the rental period and depending on the number of kilometers driven, the LESSEE must carry out standard checks of oil, water, and other fluid levels, tire pressure, etc., in accordance with normal vehicle use. The LESSEE must remain attentive to any warning lights on the vehicle's dashboard and take all necessary precautionary measures, including emergency stops if required. The vehicle is provided with tires that meet road safety regulations. In the event of damage to any of the tires for reasons other than normal wear, hidden defect, or force majeure, the LESSEE agrees to replace them immediately and at their own expense with an identical tire of the same type, brand, and level of wear. Similarly, any damage caused to the vehicle\u2019s rims will be the responsibility of the LESSEE.\n\nIf the odometer malfunctions, the LESSEE must immediately inform the LESSOR. If the malfunction is found to be due to fraud by the LESSEE, a mileage fee will be charged based on 500 kilometers per day.\n\nIn the event of a breakdown immobilizing the vehicle, the LESSEE agrees to contact the LESSOR\u2019s roadside assistance service, the number of which is displayed on the rented vehicle and detailed in the general assistance terms, and to notify the LESSOR as soon as possible.\n\nAny modifications, bodywork repairs, or mechanical interventions on the vehicle are strictly prohibited without the prior authorization of the LESSOR.<br \/><br \/><br \/>11- RESPONSIBILITY AND GUARANTEES<br \/><br \/><br \/>11.1 Responsabilit\u00e9 g\u00e9n\u00e9rale du LOCATAIRE Le LOCATAIRE est responsable du v\u00e9hicule dont il a la garde jusqu\u2019\u00e0 la fin du contrat de location ; \u00e0 ce titre, il est responsable des d\u00e9gradations autres que l\u2019usure normale subies par le v\u00e9hicule. Ainsi, tous frais de remise en \u00e9tat ou de remplacement, rendus n\u00e9cessaires par le fait du LOCATAIRE, viendront en suppl\u00e9ment du co\u00fbt de la location. Ces frais seront factur\u00e9s au LOCATAIRE sur la base d\u2019un devis \u00e9tabli par un garagiste ind\u00e9pendant et en fonction de la couverture du sinistre par l\u2019assurance du LOUEUR. Dans l\u2019hypoth\u00e8se o\u00f9 la restitution n\u00e9cessiterait, du fait du LOCATAIRE, un rapatriement, les frais correspondants seront factur\u00e9s au LOCATAIRE. En cas de confiscation ou de mise sous scell\u00e9s du v\u00e9hicule, le contrat de location pourra \u00eatre r\u00e9sili\u00e9 de plein droit d\u00e8s que le LOUEUR en sera inform\u00e9 par les autorit\u00e9s judiciaires ou par le LOCATAIRE. En cas de vol, le contrat de location est arr\u00eat\u00e9 d\u00e8s transmission au LOUEUR du d\u00e9p\u00f4t de plainte effectu\u00e9 par le LOCATAIRE aupr\u00e8s des autorit\u00e9s comp\u00e9tentes. En cas d\u2019accident n\u00e9cessitant l\u2019immobilisation du v\u00e9hicule, le contrat de location est arr\u00eat\u00e9 d\u00e8s transmission au LOUEUR du constat amiable d\u00fbment rempli par le LOCATAIRE et le tiers \u00e9ventuel. En cas de dommage ou de vol, le LOCATAIRE devra transmettre au LOUEUR, le constat amiable d\u2019accident ou le r\u00e9c\u00e9piss\u00e9 de d\u00e9claration de vol remis par les autorit\u00e9s, ainsi que les cl\u00e9s et papiers du v\u00e9hicule, dans un d\u00e9lai maximum de 5 jours \u00e0 compter de la survenance de l\u2019\u00e9v\u00e9nement ou de la date \u00e0 laquelle il a eu connaissance de l\u2019\u00e9v\u00e9nement sauf au LOCATAIRE \u00e0 d\u00e9montrer que la non-restitution des cl\u00e9s est due \u00e0 une cause qui ne lui est pas imputable ou \u00e0 un cas de force majeure. Pour l\u2019application du pr\u00e9sent article 11, les termes suivants sont ainsi d\u00e9finis : \u2022 \u00ab DOMMAGES \u00bb : tout d\u00e9g\u00e2t survenu au v\u00e9hicule y compris le bris de glace, incluant les optiques, les r\u00e9troviseurs et les phares ; \u00ab FRANCHISE \u00bb : somme restant \u00e0 la charge du LOCATAIRE comme \u00e9tant non garantie par l\u2019assureur (notamment : en cas de dommages sans tiers identifi\u00e9, en l\u2019absence de recours contre un tiers identifi\u00e9 ou de dommage imputable au LOCATAIRE de m\u00eame qu\u2019en cas de vol). 11-2 Responsabilit\u00e9 du LOCATAIRE couverte par l\u2019assurance du LOUEUR Le LOCATAIRE est responsable des sinistres couverts par la compagnie d\u2019assurance du LOUEUR mentionn\u00e9s dans la notice , dans le contrat de location ou au moment de la r\u00e9servation en ligne par le LOCATAIRE, ceci incluant notamment : \u2013 tous dommages caus\u00e9s aux parties sup\u00e9rieures de la carrosserie, \u00e0 la carrosserie et aux parties m\u00e9caniques apparentes. Pour les parties invisibles du v\u00e9hicule (carter d\u2019huile, moteur, \u00e9chappement\u2026) qui seraient endommag\u00e9es, la faute du LOCATAIRE pourra \u00e9galement \u00eatre recherch\u00e9e. Sous r\u00e9serve des dispositions pr\u00e9vues \u00e0 l\u2019article 3-3, en cas de vol, le LOCATAIRE est couvert par la compagnie d\u2019assurance du LOUEUR sous r\u00e9serve du respect des conditions des pr\u00e9sentes et \u00e0 condition de la restitution des cl\u00e9s, des documents de bord du v\u00e9hicule et du certificat de d\u00e9p\u00f4t de plainte pour vol remis par les autorit\u00e9s comp\u00e9tentes. En cas de sinistre responsable, de sinistre sans tiers identifi\u00e9 ou sans possibilit\u00e9 de recours contre un tiers identifi\u00e9, en cas de vol, sous r\u00e9serve des dispositions de l\u2019article 3-3, de m\u00eame qu\u2019en cas de dommages subis par le v\u00e9hicule, le LOCATAIRE sera alors responsable \u00e0 hauteur de la franchise mentionn\u00e9e sur le contrat de location. En cas de sinistre avec tiers identifi\u00e9, la franchise s\u2019appliquera \u00e9galement par sinistre. Cette franchise ou ces franchises en cas de pluralit\u00e9 de sinistres au cours d\u2019un m\u00eame contrat, sera (ont) \u00e9galement applicable(s) pour les dommages occasionn\u00e9s \u00e0 des tiers m\u00eame en l\u2019absence de d\u00e9g\u00e2ts sur le v\u00e9hicule. Pour chaque sinistre, le montant de la franchise sera factur\u00e9 au LOCATAIRE d\u00e8s la fin de la location sur la base de justificatifs produits par le LOUEUR et sera imputable sur le montant du d\u00e9p\u00f4t de garantie, sous r\u00e9serve de l\u2019application de l\u2019article 11.4 des pr\u00e9sentes. 11.3 Responsabilit\u00e9 du LOCATAIRE non couverte par l\u2019assurance du LOUEUR Le locataire sera tenu pour responsable des d\u00e9gradations int\u00e9rieures du v\u00e9hicule caus\u00e9es volontairement ou involontairement, (bris d\u2019accessoires, br\u00fblures par cigarettes, d\u00e9t\u00e9rioration par les biens transport\u00e9s, leur emballage ou leur arrimage, etc.), sauf au LOCATAIRE \u00e0 apporter la preuve de son absence de faute. Le LOCATAIRE sera tenu pour responsable des pertes, vols ou dommages caus\u00e9s \u00e0 tous biens et valeurs transport\u00e9s ou laiss\u00e9s par lui ou toute autre personne sur ou dans le v\u00e9hicule pendant la dur\u00e9e de la location ou apr\u00e8s la restitution du v\u00e9hicule. Tous les frais de r\u00e9paration du v\u00e9hicule cons\u00e9cutifs \u00e0 une faute du LOCATAIRE, viendront en compl\u00e9ment du co\u00fbt de la location et seront factur\u00e9s au LOCATAIRE. La responsabilit\u00e9 du LOUEUR ne pourra \u00eatre recherch\u00e9e pour toute perte ou dommage occasionn\u00e9s par le LOCATAIRE ou \u00e0 un tiers quelconque par le chargement ou le d\u00e9chargement du v\u00e9hicule y compris les dommages caus\u00e9s par ou \u00e0 une porte ou hayon \u00e9l\u00e9vateur du v\u00e9hicule. Le non-respect d\u2019une quelconque des obligations express\u00e9ment stipul\u00e9es aux articles 2, 3 et 4 des pr\u00e9sentes Conditions G\u00e9n\u00e9rales entra\u00eenera la d\u00e9ch\u00e9ance des garanties contractuelles et privera le LOCATAIRE de toute couverture par l\u2019assurance du LOUEUR. Le v\u00e9hicule n\u2019est assur\u00e9 que pour la dur\u00e9e de la location indiqu\u00e9e sur le contrat de location. Pass\u00e9 ce d\u00e9lai, le LOUEUR d\u00e9cline toute responsabilit\u00e9 pour les accidents que le LOCATAIRE aurait pu causer et dont il devra faire son affaire personnelle. Le LOCATAIRE sera responsable de l\u2019ensemble des sinistres non couverts par l\u2019assurance du LOUEUR dans les conditions du droit commun de la responsabilit\u00e9. Tous les frais de r\u00e9paration imputables au LOCATAIRE seront \u00e0 sa charge et viendront en compl\u00e9ment du co\u00fbt de la location. Les sommes dues en application du pr\u00e9sent article lui seront factur\u00e9es d\u00e8s la fin de la location sur la base de justificatifs produits par le LOUEUR, et s\u2019imputeront sur le montant du d\u00e9p\u00f4t de garantie ou seront r\u00e9clam\u00e9es en compl\u00e9ment du d\u00e9p\u00f4t de garantie dans le cas o\u00f9 son montant serait insuffisant.<br \/>11-4 Additional protections The LESSOR may offer the RENTER two options (Serinity and Serinity plus) for limiting the amount of the excess and the security deposit. In this case, the RENTER's subscription to this option when signing the rental contract allows for a reduction in the amount that will be claimed from him under Article 11-2 for the reimbursement of the excess. This option for limiting the amount of the excess applies only once, for a single damage during the term of the contract. Other damages will be subject to a full excess per damage if there is no causal link between the damages.<br \/><br \/><br \/>12 \u2013 FORCE MAJEURE<br \/><br \/>The performance of the obligations incumbent upon each of the parties hereunder may be suspended by the occurrence of an event constituting force majeure. A case of force majeure is any event beyond the control of one of the parties, which could not reasonably have been foreseen at the time of conclusion of the Contract and whose effects cannot be avoided by appropriate measures, preventing the performance of the obligation of one of the parties within the meaning of Article 1218 of the Civil Code and case law. The party invoking force majeure must inform the other party without delay in writing of the duration and foreseeable consequences of the event constituting force majeure. The parties must then meet to consider the consequences of the situation and endeavor to reach an acceptable solution to enable the performance of this Agreement. The performance of the obligations will resume its normal course as soon as the event constituting force majeure has ceased.<br \/><br \/><br \/>13 \u2013 TRAITEMENT DES DONN\u00c9ES PERSONNELLES<br \/><br \/>Les informations recueillies font l\u2019objet d\u2019un traitement par la soci\u00e9t\u00e9 Automatic Cars , afin de fournir les services de location demand\u00e9s et, le cas \u00e9ch\u00e9ant, g\u00e9rer votre location. Conform\u00e9ment \u00e0 la r\u00e9glementation applicable en mati\u00e8re de protection des donn\u00e9es \u00e0 caract\u00e8re personnel, vous disposez d\u2019un droit d\u2019acc\u00e8s, de rectification, de suppression et de portabilit\u00e9 de vos donn\u00e9es, ainsi que d\u2019un droit d\u2019opposition et de limitation \u00e0 l\u2019ensemble des donn\u00e9es vous concernant. Lorsque le traitement est fond\u00e9 sur le consentement, vous pouvez retirer votre consentement \u00e0 tout moment. Vous pouvez \u00e0 tout moment exercer votre droit de recours aupr\u00e8s de l\u2019Autorit\u00e9 comp\u00e9tente en mati\u00e8re de protection des donn\u00e9es personnelles (CNIL).<br \/><br \/><br \/>14 \u2013 INFORMATION RELATIVE A L\u2019OPPOSITION AU D\u00c9MARCHAGE T\u00c9L\u00c9PHONIQUE<br \/><br \/>Si le num\u00e9ro de t\u00e9l\u00e9phone du client est recueilli a l\u2019occasion de son achat, le vendeur l\u2019informe qu\u2018il dispose, en application de l\u2019article L. 223-1 du code de la consommation, en dehors de sa relation client avec son loueur et d\u2019une mani\u00e8re g\u00e9n\u00e9rale, de la possibilit\u00e9 s\u2019inscrire gratuitement sur une liste d\u2019opposition au d\u00e9marchage t\u00e9l\u00e9phonique s\u2019il ne souhaite pas faire l\u2019objet de prospection commerciale par voie t\u00e9l\u00e9phonique.<br \/><br \/><br \/>15 \u2013 SERVICE CLIENT \u2013 R\u00c9CLAMATION \u2013 M\u00c9DIATION<br \/><br \/>For any information, questions or complaints, the LESSOR is the preferred contact for the LESSOR to provide an answer and\/or solution. The LESSOR may contact the LESSOR as a first resort. In addition to this amicable resolution system, the European Commission has set up a dispute resolution platform intended to collect any consumer complaints following an online purchase in order to then forward them to the competent national mediators. This platform is accessible at the following address:\u00a0<a href=\"http:\/\/ec.europa.eu\/consumers\/odr\/\" target=\"_blank\" rel=\"noopener\" data-saferedirecturl=\"https:\/\/www.google.com\/url?q=http:\/\/ec.europa.eu\/consumers\/odr\/&amp;source=gmail&amp;ust=1767363014214000&amp;usg=AOvVaw2IiXBSIZ67Hr4veTNexrre\">http:\/\/ec.europa.eu\/consumers\/<wbr \/>odr\/<\/a><br \/><br \/><br \/>16 \u2013 DROIT APPLICABLE ET JURIDICTION COMP\u00c9TENTE<br \/><br \/><br \/>The language governing these General Rental Conditions and all communications related to them is French. These General Rental Conditions are subject to French law.<br \/><br \/>WHEN THE TENANT IS A PROFESSIONAL, BY EXPRESS AGREEMENT AND SUBJECT TO THE MANDATORY LEGISLATION IN FORCE, THE COMMERCIAL COURT OF PARIS WILL HAVE SOLE JURISDICTION FOR ANY DISPUTE RELATING TO THIS CONTRACT CONCLUDED WITH PROFESSIONALS.\u00a0<\/p><\/div><\/p><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Termes et conditions 1 \u2013 D\u00c9FINITIONS \u00ab Le LOCATAIRE \u00bb : personne physique ou morale au nom de laquelle est \u00e9tabli le contrat de location, dont l\u2019identit\u00e9 figure dans l\u2019encart \u00ab locataire \u00bb du contrat. La personne physique ou le&#8230;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-13838","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/automaticcars.fr\/en\/wp-json\/wp\/v2\/pages\/13838","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/automaticcars.fr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/automaticcars.fr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/automaticcars.fr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/automaticcars.fr\/en\/wp-json\/wp\/v2\/comments?post=13838"}],"version-history":[{"count":14,"href":"https:\/\/automaticcars.fr\/en\/wp-json\/wp\/v2\/pages\/13838\/revisions"}],"predecessor-version":[{"id":16709,"href":"https:\/\/automaticcars.fr\/en\/wp-json\/wp\/v2\/pages\/13838\/revisions\/16709"}],"wp:attachment":[{"href":"https:\/\/automaticcars.fr\/en\/wp-json\/wp\/v2\/media?parent=13838"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}